AI Skills for Administrative Professionals
Overview
Administrative professionals are often the first to feel the impact of AI on daily work. This practical course helps executive assistants, secretaries and office staff use AI to manage correspondence, calendars, documents, meetings and information, becoming more efficient and more valuable to the people they support.
Who should attend
Executive assistants, secretaries, office managers, coordinators, and administrative officers.
Training methodology
Interactive presentations, live demonstrations of AI tools, hands-on exercises using participants' own work examples, case studies, group discussion, and a personal action plan.
Objectives
By the end of this course, participants will be able to:
- Manage correspondence faster with AI
- Prepare documents, minutes and briefs with AI support
- Organise calendars, travel and events efficiently
- Search and organise information securely
- Build a personal AI toolkit for administrative work
Course outline
Day 1AI for Administrative Work
- The changing administrative role
- Useful AI tools
- Confidentiality rules
- Quick wins
- Approved tools and accounts
- Productivity baseline
Day 2Correspondence
- Drafting and replying
- Formal Arabic and English letters
- Templates and tone
- Practice
- Proofreading
- Translation
Day 3Documents and Meetings
- Agendas and briefing packs
- Minutes from recordings
- Action tracking
- Exercise
- Presentations from notes
- Document formatting
Day 4Planning and Organising
- Calendar management
- Travel and event planning
- Information search and filing
- Case study
- Contact and file management
- Data protection
Day 5Your AI Toolkit
- Personal prompt library
- Quality checks
- Working with your manager
- Action plan
- Time saved review
- Next skills to learn
