Civil Service Reform & Government HR Management
Overview
An effective civil service is built on merit, clear roles, fair pay and accountable management. This course examines civil service reform and the core functions of government HR: workforce planning, recruitment, grading, pay, performance, discipline and development, with practical options for reform under budget constraints.
Who should attend
Civil service commission staff, HR directors in ministries and public bodies, and public administration reform units.
Training methodology
Interactive presentations, regional and international public sector experiences, case studies, group work on participants' own institutions, practical exercises, and an action plan for each participant's entity.
Objectives
By the end of this course, participants will be able to:
- Diagnose the state of a civil service system
- Apply merit principles in recruitment and promotion
- Review grading and pay structures
- Strengthen performance and discipline systems
- Plan and sequence civil service reforms
Course outline
Day 1The Civil Service Today
- Roles of the civil service
- Common challenges
- Reform experiences
- Legal frameworks
- Diagnostic exercise
Day 2Workforce and Recruitment
- Workforce data and payroll cleaning
- Workforce planning
- Merit-based recruitment
- Competitive examinations
- Recruitment design exercise
Day 3Grading and Pay
- Job classification
- Pay scales and allowances
- Pay compression and fairness
- Affordability
- Pay review case
Day 4Performance and Conduct
- Performance appraisal
- Promotion criteria
- Codes of conduct
- Discipline procedures
- Role-play
Day 5Reform Roadmap
- Sequencing reforms
- HR information systems
- Managing resistance
- Monitoring reform
- Reform plan
