Generative AI for Professionals: Practical Productivity
Overview
This hands-on course helps professionals in any role use generative AI tools safely and effectively in their daily work. Participants practise drafting, summarising, researching, analysing and planning with AI assistants, learn to check outputs carefully, and build personal workflows that save time while protecting quality and confidentiality.
Who should attend
Professionals, administrators, analysts, and managers in any department who want practical AI skills.
Training methodology
Interactive presentations, live demonstrations of AI tools, hands-on exercises using participants' own work examples, case studies, group discussion, and a personal action plan.
Objectives
By the end of this course, participants will be able to:
- Use generative AI assistants confidently for everyday tasks
- Write clear instructions that produce useful results
- Check AI outputs for accuracy and bias
- Protect confidential information when using AI
- Build repeatable personal AI workflows
Course outline
Day 1Getting Started with Generative AI
- What generative AI can and cannot do
- Overview of common tools
- Safe use and confidentiality
- First practical tasks
- Writing your first good instruction
- Free versus enterprise accounts
Day 2Writing and Communication
- Drafting emails, letters and memos
- Adjusting tone and length
- Translation and Arabic-English work
- Editing practice
- Proofreading and simplifying text
- Writing for different audiences
Day 3Research and Summarisation
- Summarising long documents
- Extracting key points and actions
- Verifying facts and sources
- Meeting notes and reports
- Comparing documents
- Building briefing notes
Day 4Analysis and Planning
- Working with tables and data
- Brainstorming and structuring ideas
- Planning projects and schedules
- Practical case
- Checklists and procedures
- Decision support with pros and cons
Day 5Personal AI Workflows
- Reusable prompt templates
- Quality checklists
- Measuring time saved
- Personal adoption plan
- Sharing good practice with colleagues
- Final practical assessment