AI Agents for Non-Technical Managers

Overview

AI agents go beyond answering questions: they can plan steps, use software tools and complete tasks with limited supervision. This course explains agents in plain language, shows where they are useful today, and teaches managers how to scope, supervise and control agent-based solutions in their teams.

Who should attend

Managers, team leaders, operations and process owners, and business analysts with no programming background.

Training methodology

Interactive presentations, live demonstrations of AI tools, hands-on exercises using participants' own work examples, case studies, group discussion, and a personal action plan.

Objectives

By the end of this course, participants will be able to:

• Distinguish AI agents from chat assistants and traditional automation
• Identify tasks suitable for agents
• Specify agent goals, tools and boundaries
• Design human oversight and approval points
• Evaluate agent performance and risks

Course outline

Dates and fees