Supply Chain Management
Overview
A well-run supply chain delivers the right goods at the right cost and time. This course covers end-to-end supply chain management: planning demand and supply, sourcing, inventory, logistics and performance, with a focus on integration, visibility and resilience.
Who should attend
Supply chain, logistics, procurement, warehouse and planning staff, and operations managers.
Training methodology
Interactive presentations, practical exercises, case studies, group discussions, role-plays where relevant, and a personal action plan that participants apply in their own work.
Objectives
By the end of this course, participants will be able to:
- Describe supply chain flows and how they create value
- Plan demand and balance it with supply
- Set inventory policies that balance service and cost
- Choose logistics and distribution options
- Measure supply chain performance and improve it
Course outline
Day 1Supply Chain Fundamentals
- Supply chain flows: goods, information and cash
- Supply chain strategy and customer service
- Push and pull systems
- Integration across functions
- The bullwhip effect
- Simulation: the supply chain game
Day 2Demand and Supply Planning
- Forecasting demand
- Sales and operations planning
- Capacity and supply planning
- Material requirements planning
- Planning KPIs
- Exercise: build a demand plan
Day 3Sourcing and Inventory
- Supplier selection and collaboration
- Inventory types and costs
- ABC analysis
- Reorder points and safety stock
- Economic order quantity
- Exercise: set inventory policy
Day 4Logistics and Distribution
- Transport modes and selection
- Warehousing and network design
- Incoterms basics
- Third-party logistics
- Customs and documentation
- Case study: redesigning a distribution network
Day 5Performance, Risk and Technology
- Supply chain KPIs and the SCOR model
- Cost-to-serve
- Supply chain risk and resilience
- Visibility and digital tools
- Sustainability in supply chains
- Improvement roadmap
