Coaching & Mentoring for Leaders
Overview
Leaders who coach unlock their people's potential and build stronger, more independent teams. This practical course teaches core coaching and mentoring skills, structured conversation models and ways to build a coaching culture, with plenty of practice in realistic workplace situations.
Who should attend
Managers, team leaders, HR and L&D professionals, and experienced staff who mentor others.
Training methodology
Interactive presentations, practical exercises, case studies, group discussions, role-plays where relevant, and a personal action plan that participants apply in their own work.
Objectives
By the end of this course, participants will be able to:
- Distinguish coaching, mentoring, training and managing
- Use powerful questions and active listening
- Apply a structured coaching model such as GROW
- Mentor staff for career and professional growth
- Build a coaching culture in the team
Course outline
Day 1Coaching Foundations
- What coaching is
- Coaching versus mentoring
- Benefits for people and organisations
- The coaching mindset
- Self-assessment
Day 2Core Skills
- Active listening
- Powerful questions
- Building rapport
- Giving feedback in coaching
- Skills practice
Day 3Coaching Models
- The GROW model
- Goal setting
- Exploring options
- Commitment and follow-up
- Coaching triads
Day 4Mentoring
- Role of the mentor
- Mentoring for career growth
- Structuring mentoring relationships
- Common pitfalls
- Mentoring practice
Day 5Coaching Culture
- Coaching in daily management
- Coaching for performance
- Coaching difficult situations
- Building a coaching culture
- Personal plan
