Leading Change & Transformation
Overview
Change is constant, yet most change initiatives fall short. This course gives managers proven models and practical tools to plan, lead and sustain change: building the case, engaging stakeholders, managing resistance, communicating and embedding new ways of working.
Who should attend
Managers leading change, transformation and project teams, HR business partners, and change agents.
Training methodology
Interactive presentations, practical exercises, case studies, group discussions, role-plays where relevant, and a personal action plan that participants apply in their own work.
Objectives
By the end of this course, participants will be able to:
- Apply leading change management models
- Build a compelling case for change
- Analyse stakeholders and manage resistance
- Plan change communication and engagement
- Sustain change and measure results
Course outline
Day 1Understanding Change
- Types of organisational change
- Why change fails
- Change models
- The human response to change
- Discussion
Day 2Planning Change
- Case for change and vision
- Change impact assessment
- Readiness assessment
- Change roadmap
- Planning exercise
Day 3People and Resistance
- Stakeholder analysis
- Sources of resistance
- Engagement strategies
- Change champions
- Role-play
Day 4Communicating Change
- Change story
- Communication planning
- Two-way communication
- Managers as communicators
- Communication plan exercise
Day 5Sustaining Change
- Quick wins
- Reinforcement mechanisms
- Measuring adoption
- Learning from change
- Change plan
