Leadership Essentials for New Managers
Overview
The move from specialist to manager is one of the hardest career transitions. This course gives new managers the essential skills to lead their team from day one: understanding their new role, setting expectations, communicating, delegating, giving feedback and handling common people challenges.
Who should attend
Newly appointed managers, team leaders, supervisors, and professionals preparing for their first management role.
Training methodology
Interactive presentations, practical exercises, case studies, group discussions, role-plays where relevant, and a personal action plan that participants apply in their own work.
Objectives
By the end of this course, participants will be able to:
- Understand the shift from individual contributor to manager
- Set clear goals and expectations for the team
- Communicate and give constructive feedback
- Delegate effectively and build accountability
- Handle common team and performance problems
Course outline
Day 1Becoming a Manager
- From doing to leading
- Managing former peers
- Leadership styles
- Your first 90 days
- Self-assessment
Day 2Setting Direction
- Team goals and priorities
- Roles and responsibilities
- Setting expectations
- Planning team work
- Exercise
Day 3Communication and Feedback
- Listening and questioning
- One-to-one meetings
- Giving positive and corrective feedback
- Running team meetings
- Practice sessions
Day 4Delegation and Motivation
- What and how to delegate
- Building accountability
- What motivates people
- Recognition
- Role-play
Day 5Handling Challenges
- Underperformance
- Difficult conversations
- Conflict in the team
- Managing your time as a manager
- Personal action plan
